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Q & A: en.V9.com Virus Removal?


Question by artjman: en.V9.com Virus Removal?
Can anyone help me get rid of this virus? Other websites are selling virus protection/removal and I believe I can do this manually with a little help.

Best answer:

Answer by Wide Glide
Browser Hijacker/Adware/PUP Removal
Two Steps that should be done before using ANY malware/adware removal tool

No.1 Create a New Restore point
No.2 Back-up your registry with ERUNT

http://www.larshederer.homepage.t-online.de/erunt/

Tutorial on ERUNT

http://forums.whatthetech.com/index.php?showtopic=99376

Removal
No.1
Run a scan with AdwCleaner

Download AdwCleaner from the below link.

http://www.bleepingcomputer.com/download/adwcleaner/

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on “Scan” to start. After the scan, go through the detections
to be sure there is nothing you want to keep.
Then push “Clean”

http://i.imgur.com/WpwGzXo.jpg

No.2:
Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from the following link:

http://www.bleepingcomputer.com/download/junkware-removal-tool/

Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
The tool will open and start scanning your system
Please be patient as this can take a while to complete depending on your system’s specifications
On completion, a log (JRT.txt) will be saved to your desktop and will automatically open

http://i.imgur.com/2L8roJE.jpg

No.3 Use Malwarebytes’ Antimalware to check for any nasty’s and to remove any PUP’s left
Home Page

http://www.bleepingvirus.com/goto/malwarebytes/

Download

http://downloads.bleepingvirus.com/goto/malwarebytes/mbam-download.php

NOTE: To have Malwarebytes check for PUP’s:
Open the program>>Settings Tab>>Scanner Settings
On ” Action for potentially unwanted programs(PUP)”
Click the arrow and change to “show in results list and check for removal”

Malwarebytes Policy on PUP”s

https://forums.bleepingvirus.com/goto/malwarebytes/index.php?showtopic=130207

http://i.imgur.com/FWSi7wO.jpg

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One Response to Q & A: en.V9.com Virus Removal?

  1. Sly_Old_Mole

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