Question by artjman: en.V9.com Virus Removal?
Can anyone help me get rid of this virus? Other websites are selling virus protection/removal and I believe I can do this manually with a little help.
Answer by Wide Glide
Browser Hijacker/Adware/PUP Removal
Two Steps that should be done before using ANY malware/adware removal tool
No.1 Create a New Restore point
No.2 Back-up your registry with ERUNT
Tutorial on ERUNT
Run a scan with AdwCleaner
Download AdwCleaner from the below link.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on “Scan” to start. After the scan, go through the detections
to be sure there is nothing you want to keep.
Then push “Clean”
Run a scan with Junkware Removal Tool
Please download Junkware Removal Tool to your desktop from the following link:
Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
The tool will open and start scanning your system
Please be patient as this can take a while to complete depending on your system’s specifications
On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
No.3 Use Malwarebytes’ Antimalware to check for any nasty’s and to remove any PUP’s left
NOTE: To have Malwarebytes check for PUP’s:
Open the program>>Settings Tab>>Scanner Settings
On ” Action for potentially unwanted programs(PUP)”
Click the arrow and change to “show in results list and check for removal”
Malwarebytes Policy on PUP”s
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